Aura Privacy Notice
Aura Smart Air Ltd. ("Aura", "us",
"our", or "we") recognizes
and respects the importance of maintaining the privacy of our users and, as a
result, we have established this Privacy Notice. If not otherwise defined herein, capitalized terms
have the meaning given to them in the Aura Terms of Service ("Terms")
available at https://aura-air-terms-of-service.netlify.app This
Privacy Notice explains the types of information we collect from you when you register to use the Services provided through the Device(s) and how we may use,
transfer, store, and disclose the information collected, as well as your
ability to control certain uses of the collected information.
Information We Collect
"Personal
Information" means any information that refers, is related to, or is
associated with an identified or identifiable individual or as otherwise may be
defined by applicable law.
We collect Personal
Information from you when you register an account (as an Administrator or as a
User) to use the Services, when you sign up for newsletters or our email lists
or contact us for any other reason. Examples of the Personal Information that
we collect from you when you register
an account as an Administrator include: information you provide us, such as your name, shipping and billing address, email address, phone number,
credit card details, title and, where applicable, your company's name. If you are a User, we will collect your
name, email address and phone number, as provided to us by the Administrator
and any additional information you provide. If you are an Emergency Contact, we
will collect your name and phone number as provided by the Administrator.
In configuring your Device(s) to your
needs, you may provide certain information related to allergies or other
health-related information. If you do provide any such information, you consent
to, or represent that you have obtained the consent of the relevant individual
for the
processing of any such information.
In addition, when
you use the Services, certain information may be automatically gathered such as information about your
operating system, geo-location, purchase information and data from sensors in
the Device(s).
It is your
voluntary decision whether to provide us with certain Personal Information, but
if you refuse to provide such information we will not be able to complete your
account registration and/or provide you with any Services.
How We Use Your Information
General
We and any of our
third party subcontractors and/or service providers may use the information we
collect from and about you for any of the following purposes: (1) to provide
you with the App, Device(s) and/or the Services; (2) respond to your inquiries
or requests, to contact and alert you and any other users when necessary; (3)
develop new products or services and conduct analyses to improve our current
Device(s) and/or Services; (4) use your data in an aggregated, non-specific
format for analytical purposes (as detailed below); (5) prevent fraud, protect
the security of our Services, and address any problems with the Services; and
(6) to provide you with informational newsletters and promotional materials
related to our Services.
Statistical Information
By analyzing all information we receive, including all information concerning
users, we may compile statistical information across a variety of platforms and
users ("Statistical Information"). Statistical
Information helps us understand trends and users' needs so that the Device(s) and/or
Services can be improved and tailored to our users' desires. Statistical
Information is anonymous and aggregated. We may share such Statistical
Information with our partners, without restriction, on commercial terms we can
determine at our sole discretion.
Analytics
We may use
analytics tools ("Tools") including "Google
Analytics" to collect information about the use of the Services. Such
tools collect information such as how often Administrators and/or Users use the
App, what pages they visit when they do so, and what other sites they used
prior to using the App. The Tools may collect certain Personal Information and
may link such Personal Information to specific information stored in the
databases we use. We may also provide non-Personal Information that we receive
to the Tools. We use the information we get from the Tools to improve our App,
Device(s), and Services. Google's
ability to use and share information collected by Google Analytics about your
visits to the App is restricted by the Google Analytics Terms of Use located
at http://www.google.com/analytics/terms/us.html and the Google Privacy Policy
located at http://www.google.com/policies/privacy/.
Other Uses or
Transfer of Your Information
We allow you to
use the Device(s) and Services in connection with third-party services, sites,
and/or mobile applications, including other "smart" appliances in
your household or workplace. If you use our Services with or through such
third-parties, we may receive information (including Personal Information)
about you from those third parties. Please note that
when you use third-parties outside of our Services, including, but not limited
to, "smart" appliances which you may connect your Device(s) to, their
own terms and privacy policies will (continue to) govern your use of those
services.
Disclosure of Personal Information
You acknowledge
that we may share your information, including Personal
Information, as follows:
Business Partners,
Service Providers, Affiliates, and Subcontractors
We may disclose
information, including Personal Information we collect from and/or about you,
to our trusted service providers, business partners, affiliates, subsidiaries
and subcontractors, who may use such information to help us provide you with
the Services and aid in their understanding of how users are using our
Services.
We may use
subcontractors and service providers who are located in countries other than
your own and send them information we receive (including Personal Information).
All of our subcontractors and service providers will be subject to
non-disclosure and non-use obligations.
Business Transfers
We may transfer
our databases containing your Personal Information if we sell our business or
part of it, including in cases of liquidation. Information about our users,
including Personal Information, may be disclosed as part of, or during
negotiations of, any merger, sale of company assets or acquisition and shall
continue being subject to the provisions of this Privacy Notice.
Law Enforcement
Related Disclosure
We will fully
cooperate with any law enforcement authorities or court order requesting or
directing us to disclose the identity, behavior or digital content of any user
suspected to have engaged in illegal or infringing behavior. We may also share
your Personal Information with third parties if we believe in good faith that
disclosure is appropriate to protect our rights, property or safety (including
the enforcement of the Terms and this Privacy Notice) or to protect the rights,
property or safety of third parties. You can request any Personal Information
we have collected about you by emailing us at info@auraair.io. We may
also share information in order to comply with legal and/or regulatory
obligations, to protect and defend our rights and property with or without your
permission.
Legal Uses
We may use your Personal Information as
required or permitted by any applicable law.
How We Protect Your Information
We make efforts to
follow generally accepted industry standards to protect the Personal
Information submitted to and collected by us, both during transmission and once
we receive it. However, no method of transmission over the Internet or method
of electronic storage is 100% secure. Therefore, while we strive to use
commercially acceptable means to protect your Personal Information, we cannot
guarantee its absolute security.
Cookies
A cookie is a
small piece of text that is sent to a user's browser. The browser provides this
piece of text to the device of the user when this user returns. We use cookies on
Aura's website for a number of reasons, for example, in order to (i) help
personalize your experience by helping save your settings and customizations
across visits; (ii) for the functionality and security of our website; and
(iii) for analytics purposes. A "session cookie" is temporary and
will remain on your device until you leave the website. Most web browsers are
initially configured to accept cookies, but you can change this setting so that
your browser either refuses all cookies or informs you when a cookie is being
sent. You are free to delete any existing cookies at any time. Please note that
some features of the website may not function properly when cookies are
disabled or removed.
Third-Party
Applications and Services
Use of the App,
Device(s), and/or Services may involve linking to or using web applications or
services belonging to third parties, including without limitation, payment
processors, and other "smart" appliances. We have no control over
third-party applications or services, and all use of third-party applications
or services is at your own risk. Additionally, we cannot accept responsibility
for any payments processed or submitted through such third-party applications
and/or services, or for the privacy policies of any such applications and/or
services. We are not responsible for content or available by means of such
applications and/or services. We do not endorse any products or offered by third
parties and we urge our users to exercise caution in using third-party
applications and/or services.
Communications
We may
send you e-mail or other messages about us or our products and services,
including Premium Features. You will be given the opportunity to unsubscribe
from commercial messages in any such e-mail or message we send.
Please
note that we reserve the right to send you service related communications,
including service announcements, administrative messages and push notifications
relating either to your Device(s) and/or your registered account without
offering you the opportunity to opt out of receiving them.
Data Retention
We retain
information as necessary for the purposes set forth above. We may delete
information from our systems, without notice to you, once we deem it is no
longer necessary for the purposes set forth above.
Children
We do not knowingly collect personally-identifiable information from or
market our Device(s) and/or Services to children. In the event
that you become aware that an individual under the age of 16 has registered an
account without parental permission, please advise us immediately.
Changes
We may update this
Privacy Notice from time to time and we
encourage you to review the Privacy Notice
periodically to make sure you are familiar with the
latest version. By continuing to use the App, Device(s), and/or
the Services after those changes become effective, you agree to be bound by the
revised privacy notice.
Comments and Questions
If you have any
comments or questions about our Privacy Notice, please contact us atinfo@auraair.io.